The Ice Pod FAQs
Frequently asked questions about The Ice Pod
How much ice do I need to add?
To keep your IcePod at the desired temperature, we recommend adding 7–18 kg of ice per session, depending on your initial water temperature. The amount of ice needed will vary based on factors such as your tap water temperature, local climate, and ho
How much water is needed to fill the IcePod? What are the dimensions?
A common question we receive is: “I’m X’X tall and XXX kg—will I fit in this IcePod?” The answer is most likely yes! To help you find the best fit for your needs, here’s a detailed breakdown of the dimensions and water capacity for each IcePod model:
What is the recommended ice bath session duration and temperature?
To get the full health benefits of cold water therapy, it’s best to immerse yourself in water below 15°C for around three to eight minutes. The effectiveness of cold water therapy depends on finding the right balance between time and temperature, whi
How do I drain the IcePod?
Our IcePod comes with a handy 1-metre plastic hose for easy drainage. Prefer using a garden hose? No problem! If you’d rather not use the included hose, you can pop down to a DIY store to pick up the correct adapter. Just be sure to take the drain va
Is a cover included with the IcePod purchase?
Yes! All our IcePod models, including the IcePod and LongPod, come with a standard, non-insulated lid to keep debris out and help maintain clean water. For improved cold retention, you might like our insulated lids for both models, available separate
How do I keep my IcePod water clean?
Keeping your IcePod water fresh and safe is all about regular care and maintenance. Here are some practical steps:. Clean between water changes: Use a gentle, perfume-free soap or a natural antibacterial cleaner to scrub the IcePod interior. A soft b
Can the IcePod be set up outside?
Absolutely! The IcePod is designed to be weather-resistant, making it suitable for both indoor and outdoor use, even in near-freezing temperatures. Its insulation helps keep the water cold for longer, but we recommend positioning it in a shaded area
How do I assemble the IcePod or LongPod?
Having trouble setting up your IcePod or LongPod?Please refer to the instruction manual that came with your unit. 📌. For a handy visual guide, take a look at our setup videos below. They walk you through each step so you can assemble your IcePod or
Can you connect a water chiller to a 1-valve IcePod?
Yes, you can! The image below shows how to connect a standard IcePod with a single drain valve to your water chiller:. Simply attach the inlet hose to the filter side of the chiller (where water enters) and hang the outlet hose (where the water exits
Is the IcePod made with BPA-free plastics or treated with PFAS?
No, the IcePod is not treated with PFAS. The outer material is made from high-strength nylon fabric, which hasn’t been treated with any PFAS or other water-repellent chemicals. This fabric is naturally water-repellent and UV-resistant, offering durab
Can the IcePod be used with hot water?
Yes! All our IcePod models are designed to handle temperatures up to 60°C, making them suitable for use as hot tubs. To heat the water efficiently, you can connect a water heater to the drain valves. We recommend using the IcePod PRO or LongPod, as b
What is the size of IcePod when folded?
The IcePod is designed for portability, so you can take it wherever you need. When folded, it measures approximately 63.5 x 25.5 x 12.5 cm and weighs around 3.6 kg, making it easy to transport. The LongPod is also portable, folding down to roughly 81
Does the IcePod come with 2 valves?
Yes! The IcePod PRO and LongPod come with two valves, making it easy to connect a water chiller for both inlet and outlet connections. If you want to upgrade your setup, you can order the IcePod PRO [here] and the LongPod [here]. . If you already hav
What is the difference between the IcePod PRO and IcePod PRO bundle?
The IcePod PRO Bundle is a great value option that includes everything from the standard IcePod PRO, plus extra accessories! With the bundle, you’ll receive the pod itself, an insulated lid, a floating thermometer, and three ice bricks, all designed
What is the weight limit of the IcePod?
Our standard IcePod is suitable for most users, supporting individuals up to 1.96 m tall and weighing up to 113 kg. For those who need a little extra space, the IcePod PRO can accommodate heights up to 2.06 m and weights up to 150 kg. If maximum comf
What are your return and refund policy rules for the IcePod?
We offer a 30-day return policy across the UK, giving you plenty of time to see if the IcePod is right for you. To be eligible for a return, the IcePod must be unused, in new condition, and include all original parts. For hygiene and safety reasons,
What are the differences between the IcePod models?
While the Standard IcePod, IcePod PRO, and LongPod may look similar at first glance, they differ in materials, insulation, and size. Here’s how they compare:. Standard IcePod. Ideal for first-time cold water users. Insulated to keep water cold for up
Will the water in the IcePod freeze in winter?
If the temperature drops low enough, the water in your IcePod may begin to freeze if it’s not being used regularly. You can leave it outside, but it will need some care and maintenance. We recommend keeping your IcePod covered when not in use to prot
Why is your ice bath better than competitors or other similar ones?
Here’s why we believe our IcePod stands out:. Premium materials – Made from high-strength nylon, our IcePod is thicker, UV-resistant, and crafted from BPA and phthalate-free materials. The durable top ring prevents over-inflation and bursting, and we
Why is my IcePod's top ring deformed or squared instead of round?
Why is my IcePod’s top ring deformed or squared instead of round?. If your top ring looks squared or misshapen, it’s usually because it’s been pushed inside the IcePod. Here’s how to get it back into shape:. Gently pull the top ring – Without deflati
Why is my IcePod top ring losing air after inflating?
If your IcePod’s top ring starts losing air straight after inflation, it’s often because the escape vent hasn’t been fitted correctly. Please check the image provided for guidance on adjusting the vent. Once you’ve made the adjustment, inflate the to
Which IcePod is best for hot climates (above 29°C)?
If you live in a hot climate, the IcePod PRO or LongPod are the best choices. Both models are highly insulated to keep your water cooler for longer, even in the heat. For year-round cooling, our Water Chiller is the ultimate solution. If that’s not i
My IcePod is defective, am I covered by warranty?
We’re sorry to hear you’re experiencing an issue with your IcePod. To help us sort this for you quickly, please send us photos of the problem along with a short description using our Contact Us form. Our support team will review the details and get b
How much does IcePod weight? Can I place my IcePod on a balcony?
Yes, you can place any of our IcePods on a balcony, but there are a few important points to consider:. Standard IcePod: Holds 318 litres (approx. 285 kg). IcePod PRO: Holds 418 litres (approx. 375 kg). LongPod: Holds 472 litres (approx. 430 kg). Thes